SYS.01 // QARBI
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Industry / Hair & Beauty Salons

A booking system
that treats your salon
like a business.

Multi-chair scheduling, recurring clients, package pricing, gift vouchers, walk-ins, no-show fees, branded SMS — the operational complexity Fresha and Timely force you to dumb down. We build it the way your salon actually runs.

01 // The Reality

Salon SaaS was built
for solo freelancers.

Fresha launched as a free tool to let solo nail technicians take bookings. Timely scaled into mid-market salons. Both still treat the salon as a sole-operator-with-a-front-desk — not as a real business with chair-rental contractors, recurring colour clients, package deals, and a walk-in queue.

The complexity gets expensive. Fresha’s 20% commission on new clients adds up to $4,000–$8,000 a year for an average mid-size salon. Timely’s subscription scales linearly with stylists. Every "advanced feature" — reminders, packages, deposits — is an upsell.

A custom build models the actual salon correctly: multi-chair, multi-stylist (employee or chair-rental), recurring clients, packages, walk-ins, no-shows, branded SMS. And costs less over three years than the SaaS subscription you were already paying.

02 // What we build

Salon-specific booking engine features

01

Multi-chair, multi-stylist

Per-stylist availability, services they specialize in, double-booking rules (a tint can run while the next blow-dry happens), break and walk-in time. Properly modeled, not crammed into a generic SaaS schema.

02

Recurring clients

6-week trim-and-tone. Monthly colour. The repeat-bookable, repeat-purchasable patterns that drive 60–80% of salon revenue. Auto-prompt rebooking at the right interval.

03

Package & loyalty pricing

Series of 5 services at 15% off. VIP loyalty tiers. Birthday discount auto-applied. Add-on upsells at booking. The revenue ops most templated SaaS doesn't support.

04

Walk-ins & last-minute slots

Real-time slot availability shown on your website. Walk-in queue managed in the same admin view as online bookings. No more "we're full" while the calendar shows a gap.

05

No-show fees & deposits

Configurable deposit per service, auto-charge on no-show, auto-refund on valid cancel. The no-show revenue most salons leak — recovered.

06

Branded SMS & email

SMS reminders branded to your number. Email confirmations from your domain. No "powered by Fresha" footer pulling clients away from your brand.

03 // Who we work with

We work best with salons that...

Hair salons with 3+ chairs

Multiple stylists, multiple services, recurring clients, package deals, walk-ins. The complexity Fresha and Timely struggle with.

Beauty salons

Brows, lashes, nails, waxing, facials. Mixed appointment durations, package balances, gift vouchers, loyalty programs.

Brow & lash bars

High-volume, short-duration, walk-in-heavy. Different operational pattern from full-service salons — booking engine designed for it.

Salons that have outgrown SaaS

You started on Fresha as a solo operator. You now have 4 chairs, 2 stylists you contract, package pricing, and no time to wrestle the software. The math is getting painful.

04 // FAQ

Salon industry questions

This page covers the broader salon industry context — what we know about salon ops, who we work with. The /salon-booking-system page is the conversion-focused walkthrough with the cost calculator and direct audit form.

Most salon builds fall between $8,000 and $14,000. One-time fee. No subscription. No commission. Exact quote after the free 15-minute audit.

Yes. Full client list, booking history, services, recurring appointments, package balances. Zero downtime.

We support both employee-stylist and chair-rental models. Each stylist gets their own commission/rent split, their own service menu, their own availability. Reporting per stylist baked in.

Yes — and most clients ship both at the same time. The booking engine and the salon website are designed to work as one product.