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OWN.003 / Migration & Integration

Move off Fresha.
Without losing
a single booking.

Zero downtime. Full client list, appointment history, treatment menus, gift vouchers, deposits — all preserved. Plus the integrations that make a clinic actually run: Tyro, Medicare, Stripe, your PMS, SMS, calendar sync, accounting.

01 // Migrations we've done

Off the platform you're stuck on —
onto something you own.

01

From Fresha

Patient export is deliberately gated — we know the workarounds. Full client list, booking history, treatment menus, gift vouchers preserved.

02

From Timely

API export available — clean migration. Recurring appointments, package balances, client tags all carried across.

03

From Kitomba

CSV + targeted API calls. Client history, products, services, staff schedules all preserved.

04

From HotDoc / HealthEngine

Booking history extraction. Patient list reconciliation against your PMS as source of truth.

05

From Cliniko

Full API export. Treatment notes, consent forms, billing history. Often used as ongoing PMS integration target rather than full migration.

06

From Mindbody

CSV exports + API calls for clients, classes, products. We've done complex multi-location migrations.

07

From Square Appointments

Native CSV export. Client list, appointment history, services. Quick migration for solo-to-multi-practitioner growth.

08

From Spreadsheet / phone / DMs

No system at all? We help you structure your client list as we onboard, so you launch with clean data.

02 // Integrations

Wired into the systems
your clinic already uses.

A booking engine that doesn't talk to your POS, your PMS, your SMS, or your accounting is a glorified appointment book. We integrate the things that matter, so the system runs as one piece.

01

Tyro EFTPOS + Medicare Easyclaim

Tap-and-claim Medicare rebates at the terminal. EFTPOS, contactless, Apple Pay, Google Pay all supported.

02

Stripe / Square / PayPal

Online deposits, pre-payments, package purchases, gift voucher sales. Stripe Connect for marketplace setups.

03

Best Practice / MedicalDirector

For medical clinics needing PMS sync. Patient demographics, appointment status, billing where the API supports it.

04

Cliniko (as PMS)

Use Cliniko for clinical records while we handle the patient-facing booking flow. Two-way sync, conflict-resolution, single source of truth.

05

Twilio SMS + your domain email

SMS reminders branded to your number. Email reminders from your domain, not a "noreply@fresha.com" address.

06

Google Calendar / Outlook

Per-practitioner calendar sync. Block out leave, lunches, and personal events without ever leaving Google Calendar.

07

Xero / MYOB

Daily revenue export, per-practitioner P&L data, tax-ready reporting.

08

Mailchimp / Klaviyo / Customer.io

Audience sync for reactivation campaigns. Segment by treatment history, last visit, no-show pattern.

03 // FAQ

Migration questions

Zero. Your current system stays live until the new one is built, tested, and your team is trained. We migrate data in parallel, do a final sync the night before launch, and flip the booking page. Existing bookings continue to work in both systems during the transition.

They're imported into the new system with all original details preserved. Patients can manage their booking from either side until your old subscription ends. Your team has both systems open during the transition week.

No. Fresha makes export deliberately painful — but the data is yours and there are several legitimate paths to extract it. We've done it for multiple clinics. Worst case, we work alongside your team for a week to assist with the manual export.

Not the data we have access to. Treatment notes, appointment history, contact details, deposits, gift voucher balances — all preserved. The only thing that doesn't carry across is platform-specific metadata that's irrelevant in the new system anyway.

Yes. One 60-minute session with your team — admin dashboard walkthrough, common scenarios, how to handle the tricky cases. Plus written documentation. Most teams are productive on the new system within a day.

Migration is included as part of a custom booking engine build. Standalone migrations (where we're moving you from one platform to another, no new build) range from $2,000 to $5,000 depending on data complexity.

Related Services

Other ways we can help

Custom Booking Engine

Multi-practitioner scheduling, deposits, payments, integrations. You own every booking.

Learn more →

Custom Clinic Website

Mobile-first, fast, SEO-ready. Booking engine integrated, no third-party redirects.

Learn more →

Maintenance & Support

Optional monthly retainer. Updates, monitoring, priority support — or call as needed.

Learn more →

AI Workflow Automation

Layer agentic workflows on top of your booking engine — follow-up, reactivation, intake.

Learn more →

Ecommerce Engineering

Senior Magento, Adobe Commerce, and headless engineering. Our original craft.

Learn more →