AI workflows for clinics, salons, allied health, and service businesses. Bookings, intake, follow-up, no-show recovery, reactivation, claims — every one of these is a workflow that should run itself. We make that real.
Every booking. Every reschedule. Every intake form. Every follow-up reminder. Every reactivation email. Every claim submission. Every review nudge.
The patterns are identical across hundreds of patients. The patients themselves all want to feel personally cared for.
That's exactly the gap AI workflows close — repeatable execution, personalized output. Your team stops drowning in admin and gets back to the part of the job they trained for.
We've built marketplace and booking software end-to-end (see Fabshaping case study) — we know how clinic operations actually work. Each of these has been shipped for a real practice.
Natural-language booking via SMS, email, or chat. Auto-rescheduling when slots cancel. No-show recovery sequences. Slot optimization based on practitioner availability and demand patterns.
Pre-visit intake forms that adapt based on treatment type. Auto-flag medical history red flags. Synthesize a clinician-ready summary so practitioners walk in already informed.
Treatment-specific follow-up sequences (24h, 1 week, 1 month). Adapt tone and content based on the procedure and the patient. Catch complications early via structured check-ins.
When someone misses, a personalized rebooking sequence kicks in within hours — not "here's a generic email three days later." Cuts no-show revenue loss by 40–60%.
Identify patients who haven't been back in X months, segment by treatment history, send personalized reactivation outreach. Recovers a meaningful chunk of dormant revenue.
Compliant, gentle, well-timed nudges for happy patients. Different tone for different treatment types. Higher review volume without coming off pushy.
Pre-fill insurance claims from treatment notes. Flag likely denials before submission. Draft appeal letters when claims are denied. The admin nobody on your team enjoys.
Front-desk staff ask questions in plain English ("how do we handle X cancellation policy for Y treatment type?"), agent answers from your SOPs. No more "let me ask the manager."
Clinics, salons, allied health, dental, aesthetic medicine, physiotherapy, mental health practices. Service businesses where bookings, intake, and follow-up dominate ops.
Phone calls, rebookings, intake forms, follow-ups. The team's time is going to admin instead of patient experience.
Missed appointments are costing you 5–15% of capacity. Generic reminder emails aren't moving the needle anymore.
You can't use generic AI tools because of HIPAA, AHPRA, GDPR, or whatever applies to your practice. You need someone who understands compliance constraints.
Healthcare and allied health work has rules. We design workflows around them, not in spite of them.
Two weeks. A ranked backlog of every automation worth building.
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