Industry / Medical & Aesthetic Clinics

A booking system
purpose-built for
your clinic’s workflow.

Multi-practitioner scheduling, PMS integration with Cliniko / Best Practice / MedicalDirector, treatment notes, consent forms, deposits. Australian Privacy Principles compliant by default. The booking layer your clinic deserves — without paying Fresha 20% on every new patient.

Book a Free Booking Audit → General inquiry →

01 // The Reality

Clinic booking SaaS
was built for hairdressers.

Fresha started as a salon tool. Mindbody started in fitness. Square Appointments was a POS bolt-on. None of them were designed for an Australian clinic with treatment notes, consent forms, multi-practitioner scopes of practice, and aesthetic-clinic regulatory rules.

The compromise gets expensive. Cliniko and Best Practice handle clinical records well, but charge per practitioner per month and don’t handle the patient-facing booking flow you actually want patients to use. HotDoc and HealthEngine charge per booking. Fresha takes 20% on new clients — at 18 new patients/month at $140 average, that’s $6,000/year just for the booking page.

We build the patient-facing booking layer correctly — multi- practitioner, consent-form-ready, AU-compliant — and integrate cleanly with whatever PMS handles your clinical records. One-time build. You keep every booking.

02 // What we build

Clinic-specific booking engine features

Multi-practitioner scheduling

Per-practitioner availability, services they can perform, lunch breaks, off-days, leave. Patients see only valid slots. The complexity that templated booking SaaS gets wrong every time.

Treatment notes & consent forms

Digital intake, consent, and treatment notes. Either standalone in your booking engine, or synced bidirectionally with Cliniko, Best Practice, or MedicalDirector.

Patient accounts

Login, booking history, treatment history, deposits, pre-paid packages. The portal patients expect after using Cliniko or HotDoc — built into your own clinic's site.

Compliance defaults

Australian Privacy Principles by design. AWS Sydney hosting. Data Processing Agreements signed as standard. PII redaction available for AI/agent workflows that touch patient data.

Aesthetic clinic specifics

TGA-compliant labelling for cosmetic injectables, before/after gallery with consent flow, package balance tracking, payment plans via TLC financing.

03 // Who we work with

Clinic types we build for

Aesthetic & cosmetic clinics

Multi-practitioner, complex treatment menu, deposits, package deals, finance integration. Where commission on bookings adds up fastest.

Allied health (physio, chiro, podiatry)

Multi-practitioner, treatment notes, recurring care plans, occasional telehealth. Cliniko + custom website is a common combo we support.

Dental practices

Multi-chair, multi-dentist, hygienist sub-bookings, recall systems, treatment-plan acceptance flows. Where Praktika, Dental4Windows, etc. handle clinical — we handle patient-facing booking.

GP clinics

Multi-doctor, telehealth, recall systems, complex appointment types. Where Best Practice or MedicalDirector is the source of truth — we handle the patient-facing booking layer.

Mental health practices

Privacy-first, complex appointment types (intake, follow-up, telehealth, group), sliding scale fees, structured care plan workflows.

04 // Compliance

Built for Australian
clinical compliance.

Healthcare and allied health work has rules. We design clinics around them, not in spite of them.

Australian Privacy Principles compliant by default — DPAs signed, data flow documented.
AWS Sydney hosting — patient data stays in Australia. Only your build team sits in Vietnam.
Audit trails — every booking action, payment, and admin change logged with full context.
PII redaction — for AI / agent workflows that touch patient data, we strip identifiers before model calls where possible.
TGA / AHPRA aware — we work with you on cosmetic-injectable labelling, advertising compliance, and consent-flow language during the build.

05 // FAQ

Clinic industry questions

This page covers the broader clinic context — what we know, who we work with, how we handle compliance. The homepage is the conversion-focused walkthrough with the audit form and live pilot slot counter.

No — we integrate with them. They're strong as PMS / clinical record systems. We handle the patient-facing booking, deposits, payments, branding, and SEO. Two-way sync where the API supports it.

We design to meet the Australian Privacy Principles, sign Data Processing Agreements, and host on Australian infrastructure. Specific clinical compliance (TGA labelling for cosmetic injectables, AHPRA advertising rules) is something we implement during the audit based on your specialty.

Most multi-practitioner clinic builds fall between $10,000 and $18,000, depending on PMS integration depth, payments scope, and whether we build the website too. One-time fee. Exact quote after the free 15-minute audit.

A booking systempurpose-built foryour clinic’s workflow.

Clinic booking SaaSwas built for hairdressers.